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What Our Clients Say

Trusted HVAC Expertise in Grayson County

Wanna give out a shout out to Ridgeline Heat and Air LLC! I was excited to hear that Chris finally went into business in VA, little did I know I would need him in a few days. Monday morning, we woke up to our outdoor unit not running, called and Chris was out before lunch to check out our system. He quickly identified our issue and got us up and running, but while doing so he also found some other neglected issues from the original install of our unit. Chris and his team addressed these issues, and our unit is performing better than when it was installed six years ago! I can't say enough good things about his attention to detail, honesty and professionalism. If you're in need or you think another company is giving you the run around, give him a call! I assure you that you will be pleased with the service that you receive.

Jonathan

Independence, VA

Beth

Ivanhoe, VA

Reliable and professional.  I called this morning and Chris came out within 2 hours.  He explained our situation and gave us options and was very thorough.  We are very satisfied with this service.  We would definitely recommend them to our friends and neighbors!!  5 star definitely.

Tammy 

Elk Creek, VA

Excellent work!

Derrick

Independence, VA

We needed a good HVAC professional to examine our present systems (2 PTAC units in 2nd floor bedrooms and 2 main floor heat pump units with propane burners for extra cold weather.  One added during construction of an addition).  We are so glad we took a chance on Ridgeline H&A!  We received a coupon in the mail and as soon as I saw it, I called to make an appointment.  Original call was to diagnose problems with 2 Amana PTAC units I installed 16 years ago that other techs have looked at and just didn't know how to diagnose.  The units were not able to keep the rooms cool against the summer heat.  In no time, Ridgeline found a problem with the inexpensive run capacitor and fixed both units at a reasonable cost.   

Subsequently, we asked for the Gold Service on our main HP and Propane units, one a Trane and the other a RUUD unit.  During the sevice, Ridgeline brought to our attention numerous issues with the original installations, including some code violations.  Units were cleaned and tested.  Preventive maintenance was performed and weak capacitors were replaced.  We even had the option to replace parts with American made parts with a 5 year warranty rather than foreign made.  Ridgeline spent hours checking everything out, cleaning and advising.  The knowledge was amazing and they even employed an intern so this service was also a very educational experience for us and the intern.  

We will definitely call Ridgeline first for all our future HVAC needs.  We commend Ridgeline for helping the interns reach their goals! 

Tim

Independence, VA

Hannah

Mouth of Wilson, VA

Kept us informed from the point of contact, arrived when possible and stayed until job completed- Excellent!!

Everything worked wonderfully! I will highly recommend your company. It was very apparent the knowledge and skillset was far superior to anything around here.

Chuck

Elk Creek, VA

Very professional and knowledgeable.

Sandy

Galax, VA

Amy

Independence, VA

Great service. I'm extremely pleased.

Mike

Elk Creek, VA

Wonderful. Very nice and polite young man. I would definitely recommend you to people.

Faye

Fries, VA

Great work and great guys! Prompt, excellent communication. Great value!

Mark

Independence, VA

Tim

Independence, VA

Great service!  Highly recommend this company.

Jodey

Troutdale, VA

Bob

Independence, VA

Great service! Very accomodating!

Roland

Fancy Gap, VA

As good as I could have expected.  Repaired an AC and mini-split while giving excellent descriptions of how they were diagnosing and repairing the problem, using state of the art methods. 

John

Sparta, NC

Jeremy

Fries, VA

Allison

Independence, VA

Jones

Elk Creek, VA

Very pleased with service, knowledge, and professionalism. Highly recommend.

Vert

Robby

Independence, VA

Friendly, helpful and very knowledgeable.

Karen

Fries, VA

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