What Our Clients Say
Trusted HVAC Expertise in Grayson County
Wanna give out a shout out to Ridgeline Heat and Air LLC! I was excited to hear that Chris finally went into business in VA, little did I know I would need him in a few days. Monday morning, we woke up to our outdoor unit not running, called and Chris was out before lunch to check out our system. He quickly identified our issue and got us up and running, but while doing so he also found some other neglected issues from the original install of our unit. Chris and his team addressed these issues, and our unit is performing better than when it was installed six years ago! I can't say enough good things about his attention to detail, honesty and professionalism. If you're in need or you think another company is giving you the run around, give him a call! I assure you that you will be pleased with the service that you receive.
Jonathan
Independence, VA
Beth
Ivanhoe, VA
Reliable and professional. I called this morning and Chris came out within 2 hours. He explained our situation and gave us options and was very thorough. We are very satisfied with this service. We would definitely recommend them to our friends and neighbors!! 5 star definitely.
Tammy
Elk Creek, VA
Excellent work!
Derrick
Independence, VA
We needed a good HVAC professional to examine our present systems (2 PTAC units in 2nd floor bedrooms and 2 main floor heat pump units with propane burners for extra cold weather. One added during construction of an addition). We are so glad we took a chance on Ridgeline H&A! We received a coupon in the mail and as soon as I saw it, I called to make an appointment. Original call was to diagnose problems with 2 Amana PTAC units I installed 16 years ago that other techs have looked at and just didn't know how to diagnose. The units were not able to keep the rooms cool against the summer heat. In no time, Ridgeline found a problem with the inexpensive run capacitor and fixed both units at a reasonable cost.
Subsequently, we asked for the Gold Service on our main HP and Propane units, one a Trane and the other a RUUD unit. During the sevice, Ridgeline brought to our attention numerous issues with the original installations, including some code violations. Units were cleaned and tested. Preventive maintenance was performed and weak capacitors were replaced. We even had the option to replace parts with American made parts with a 5 year warranty rather than foreign made. Ridgeline spent hours checking everything out, cleaning and advising. The knowledge was amazing and they even employed an intern so this service was also a very educational experience for us and the intern.
We will definitely call Ridgeline first for all our future HVAC needs. We commend Ridgeline for helping the interns reach their goals!
Tim
Independence, VA
Hannah
Mouth of Wilson, VA
Kept us informed from the point of contact, arrived when possible and stayed until job completed- Excellent!!
Everything worked wonderfully! I will highly recommend your company. It was very apparent the knowledge and skillset was far superior to anything around here.
Chuck
Elk Creek, VA
Very professional and knowledgeable.
Sandy
Galax, VA
Amy
Independence, VA
Great service. I'm extremely pleased.
Mike
Elk Creek, VA
Wonderful. Very nice and polite young man. I would definitely recommend you to people.
Faye
Fries, VA
Great work and great guys! Prompt, excellent communication. Great value!
Mark
Independence, VA
Tim
Independence, VA
Great service! Highly recommend this company.
Jodey
Troutdale, VA
Bob
Independence, VA
Great service! Very accomodating!
Roland
Fancy Gap, VA
As good as I could have expected. Repaired an AC and mini-split while giving excellent descriptions of how they were diagnosing and repairing the problem, using state of the art methods.
John
Sparta, NC
Jeremy
Fries, VA
Allison
Independence, VA
Jones
Elk Creek, VA
Very pleased with service, knowledge, and professionalism. Highly recommend.
Robby
Independence, VA
Friendly, helpful and very knowledgeable.
Karen
Fries, VA
Great customer service, arrived on time; clean, friendly, explained everything well.
Christy
Galax, VA
Martha
Independence, VA
This is a company that really cares and does a thorough job. They were on time and communication was excellent.
Joe
Independence, VA
Very professional and fixed the problem quickly.
Bryce
Independence, VA
Wonderful customer service. They explained what was wrong and showed the part along with why it was bad. They didn't try to sell me things but gave helpful suggestions toward maintenance. I will most definitely be reaching out with my future HVAC needs. I sincerely appreciate their efficiency and kindness. It was a smooth process from when I called and the follow through. Very pleasant business to interact with. Thank you all so much!
Christine
Galax, VA
Wonderful service!
Larry
Independence, VA
Wonderful service! Very professional.
Fred
Fries, VA
We were so pleased with every aspect of information and service we received. Chris is super helpful and knowledgeable and so honest. Everyone we worked with has been kind and quick to help resolve any and all concerns.
Kristi
Elk Creek, VA
Outstanding service. Knowledgeable crew. Very friendly. Goes beyond service to help get the problem solved. Highly recommend them.
Mildred
Woodlawn, VA
Excellent service from start to finish! I had a great experience with Ridgeline Heat and Air. They were professional, knowledgeable, and took the time to thoroughly inspect everything and explain their findings to me. I really appreciated their honesty and attention to detail. They were also very responsive and easy to work with. I would definitely recommend Ridgeline Heat and Air to anyone needing HVAC services.
Carrie
Elk Creek, VA
Great experience!!! Would highly recommend this company. Technicians were knowledgeable and professional!!
Rick
Troutdale, VA
Regina
Elk Creek, VA
Hurshel and Jesse were both professional, informative and delivered excellent service.
Greg
Austinville, VA
Randall
Galax, VA
The best HVAC techs around!
Mark
Independence, VA
Heather
Troutdale, VA
Knowledgeable, friendly service technicians. Respectful to your house. Will recommend.
Paula
Troutdale, VA
Hurshel was fantastic. Figured out the issue quickly, and took care of it within an hour.
Maleah
Hillsville,VA
Hershel is so nice and efficient. Thank you for providing the service!
LuAnn
Elk Creek, VA
Excellent service from Ridgeline Heating & Air! I was very pleased with the entire experience. He took the time to explain exactly what was going on with my unit, went over the prices clearly, and even explained what each part did and how it worked together with the system. I really appreciated how knowledgeable, professional, and thorough he was. I never felt rushed, and he made sure I understood everything before moving forward. It’s hard to find this kind of honest and informative service these days. I would definitely recommend Ridgeline Heating & Air to anyone needing heating or air conditioning work. Very pleased with the service!
Ken
Galax, VA
Thrilled and chilled! Hershel and Jessie were professional, courteous and very knowledgeable. We appreciate the prompt response to our issue. Highly recommend.
Alicia
Independence, VA
Hurshel Coleson is excellent to work with! A+ + + + +
Derrick
Independence, VA
Very quick apt, very nice technician and received detailed findings about our heat pump!
Sarah
Independence, VA
If you are looking for somebody to service your heating and air system, contact Chris Crooke at Ridgeline Heat and Air. They will do you right and are really nice people.
Ralph
Fries, VA
Hurshel Coleson was outstanding. Professional, courteous, personable and most important skilled. I would comfortably recommend Hurshel to any of my friends in the area for HVAC work.
Roger
Troutdale,VA
Excellent job done! The lady at the office was very nice and scheduled our service right away. Techs did a great job servicing our units as they had not ever been serviced since being put in 4 years ago. Would highly recommend Ridgeline Heat and Air to anyone needing work done and will continue to use this company for all of our HVAC needs!
Chase
Mouth of Wilson, VA
Excellent work. Always professional. Every time!!
Catherine
Mouth of Wilson, VA
Jared
Max Meadows, VA
Very satisfied with everything you did. Everything was handled with professionalism. We were told everything they were doing and why they were doing it. We have no complaints.
Bo
Troutdale, VA
Hurshel is the best. He figured out all the problems and let me know all my options, even with a rose bush in his back.
John
Sparta, NC
Has issue resolved in no time. I appreciate the guys checking out the unit for other potential problems. Thanks Chris for your team!
Hannah
Mouth of Wilson, VA
Shane
Independence, VA
Ridgeline H&A is our number one go to for all our H&A needs. Very professional, courteous and conscientious every time! Their response is quick, they are clean, they diagnose problems and approach issues the most economic way possible. We were impressed with their knowledge of PTAC units and pleased to be able to fix our older units saving from a total replacements.
Tim
Independence, VA
The technicians were professional, knowledgeable, efficient and friendly! Absolutely wonderful service.
Christian
Whitetop, VA